Thursday 18 December 2014

How To Offer Quality Ecommerce Design Services

By Lucia Weeks


A lot of people nowadays are into designing, building, and running websites that handle e-commerce. If you are one of those people who are interested in offering quality ecommerce design services, then there are some tips that you should take note of. Here are the tips that will allow you to run your own successful site.

First, you have to make it possible for the customers of your site to refine the options they have. This means that you should let them filter the options they have as early as possible for their shopping journey. You have to let them search exactly what it is that they want to purchase. This saves them a lot of effort and time too.

Do not just limit yourself to letting customers refine their search options. Allow them to reverse this search too. In a case when they had made a mistake or when they changed their mind, let them go back without having to click the back button. Clicking the back button usually ends in a disaster so avoid that.

Pay attention to your search bar. You should already know by now how essential your search bar is for your site. Thus, it is imperative that you put it in a place where it can be easily seen by your customers. This way, the customers will search for the product when they cannot see it on their landing page immediately.

Know your inventory and be on top of the stocks. If you have items which are out of stock, then clearly indicate that on the product page of your site. Do not just remove the product page in the site because that will just ruin your SEO efforts. If you just write there that the product is out-of-stock, then you can avoid ruining your SEO efforts as well as frustrating your customers.

Pictures are vital to your site. Most of the customers these days base their purchase according to the pictures they see on the product page. If you do not want to lose the interest of your customers, then you should make sure to use quality pictures in your site. It works like a magic spell to your customers.

Make the shopping cart as visible as possible to the customers. You better make it so that it can be found in every page. You should also make it so that the customers do not have to be redirected to the basket page every time they place another order to their cart. That could be quite frustrating for the customers, after all.

The site must be easy to navigate. There is nothing more frustrating for a customer than to go to one page and not find what they want to find. If the site is too clustered, it can be really frustrating for the shoppers too. You have to make sure that the site is clean and neat then.

You might need to charge delivery charges to the customer. It is better if you indicate the delivery charges, along with the other delivery options, beforehand. Do not just add the delivery charges at the end of the customer's shopping. If you do that, then you will find the cart they have painstakingly accumulated abandoned at the end.




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