Sunday, 30 November 2014

Overview On Phone Systems And Voip

By Ida Dorsey


Many ways of communicating each other have been a convenience due to the developing technology that we have. The tendency for this is that it would only grow further and be better. For businesses and also residential owners, they have been utilizing this technology for their varied daily needs and for them to be able to cut expenses.

These businesses and residences have many options they can acquire when it comes to communication. There are phone systems Dallas that have their own advantages and disadvantages when it comes to it being either large or small scale. So this depends on the owner which would suit their needs.

The Voice over Internet Protocol is a great alternative for making calls in contrast with landline phones. This VoIP can provide multiple calls but is done over the internet instead of having it on standard lines used by landline phones. The medium for this is different, which means it has its own uses and added functionalities as well.

A few residential uses for this would include programs or software in your community that transmits signals over the internet as long as it is provided with the right equipment. This is basically called online video or voice calls. But in terms of a larger scale, there are providers in the market who can give this for commercial establishments.

Basically, most of the telephone systems are running on PBX or Private Branch Exchange. Any system which automatically redirects or directs calls from each other is an automatic switchboard system. So if any system that has this kind of nature would then be called a PBX. Because of having to install one direct line for each employee in businesses, it costs more so they used this instead since it only needs one line and can have multiple independent extensions.

But VoIP has an advantage. This can switch between the PBX and the Public Switched Telephone Network or the PSTN. This network is the collection of all of the regional, national, and local telephone company operators that operated various lines, fiber optics, cellular, satellites, and undersea cables.

You can differentiate PBX with VoIP. In other words, VoIP is a kind of PBX but can actually do more with it compared to other types. The regular ones uses Time Division Multiplexing or TDM while the other uses Internet Protocol Technology. This can also be given by a provider for internet or also for PSTN.

A lot of businesses utilize this kind of technology because of the sheer flexibility of this system to be able to have it integrated in any other system. The costs for developing and for managing this would be considerably lesser as well. It makes it easier for them to conduct these changes without having to install new types of technology as a whole.

There are basic features for this. Part of this is for direct dialing and caller ID, auto attendant, call waiting, pickup, park, calling, and forwards, conference calling, voicemails, virtual or remote extensions, and managing through web based applications and integration. Calls may also be queued, recorded, and monitored for it to initialize and generate reports. These are only basic features, and there are more that can be integrated along with your own system.




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