Saturday, 5 May 2018

How A Social Media Agency Texas Can Help Businesses

By Martha Long


It is no surprise that social media is one of the biggest marketing avenues of this century. Facebook alone has millions of active users, which goes to show how much of a gold mine websites or platforms like these really are. This is the reason why businesses these days will need the help of a social media agency texas in order to stay relevant.

Those who are not familiar with how these agencies work, they basically offer marketing and advertising services specifically using the said platforms. These services are usually branched into two parts namely the community management aspect and the content planning aspect. Each having their own respective roles and jobs in the process.

The first part of this process is the content planning where the team behind it will create content to be posted on the platforms. For instance, Facebook posts have to be already planned in advanced so that the client may review all of them and give a stamp of approval. The content specialists will somewhat come up with a proposal on what to post on the page in following month.

Now, one very interesting to remember is that the content that is created these days is always accompanied by graphics or pictures. This is because people these days react better to posts that have visuals compared to ones that do not. For this reason, the content planners have to work together with the graphics team to get good graphics to match the content.

While most of the Facebook pages or Twitter brands use stock photos to accompany their posts, brands prefer to use their own images. For the sake of promotional content and brand related posts, original photos need to be taken and made instead. However, it will be the content planners who will decide what kind of images are needed to go with the content.

The other part is known as community management and is more of the implementation portion. While the content planners make the posts for the Facebook page or Twitter account, the community manager is the one who will post them. The community manager is also the one who is responsible for coordinating with the content team in getting all of the materials and assets that are needed for the posts such as pictures and videos.

They are also responsible for the second most important part of community management which handles customer service. The community manager is the one responsible for handling all the queries and concerns that the followers may have of the page. Not only will community managers post content but they also have to reply to messages and comments made by the fans. Lastly, they will also handle the boosting of posts or the account itself so that it can reach more people faster.

Overall, these agencies can help boost the total awareness plus engagement of a social media page or account. This will help with the complete brand image of the client and also allow to client to reach potential fans or followers that are usually outside of his reach. As this type of marketing is pretty much the in thing these days, specialists have to get on the job to help their clients take full advantage of this kind of platform.




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