There is a lot of competition on Airbnb. Providing an outstanding experience can be the edge needed to ensure a positive review and increased business. There are some simple but effective Airbnb host tips that can help achieve this and surpass the expectations of any guest.
Providing a good array of photos and being completely honest about the listing is critical. After all, this is how most potential guests will decide where to stay. Saying there is a beautiful view, but having no windows is a fail. Saying it is within walking distance of local attractions is a real stretch if it's a far walk. Don't make things up to enhance the listing, instead, find all of the positives and ensure they are included in the description.
Be flexible about check in and check out times. Things happen; sometimes flights get delayed, a car gets a flat tire, people run into an old friend and lose time. Sometimes, flights are right on time, and there are no issues, resulting in an earlier than expected arrival. Don't be a stickler for times. Of course, guests should have the courtesy of letting their hosts know if something unplanned happens. If the unit is clean and ready, and guests show up ahead of the scheduled time, let them in.
No matter where guests are traveling from, and no matter the reason for their stay, most will appreciate information about the area and what's going on. Try to tailor the information to the guests, for instance, if they are traveling with children, they might be interested to know there will be a parade during their stay. If it's a couple, a wine tasting event might appeal. It only takes a few moments to gather the information.
Investing in a key-less entry system can save money and headaches over the long run. Lost or unaccounted for keys can dig into profits if locks need to be re-keyed. A key-pad provides the flexibility to give a new code to each guest and some even allow a code to be timed with an expiry date, much like the card locks on hotel room doors. If unable to be at the location when guests arrive, there is no reason to leave them waiting outside with a key-pad entry.
Clean is one thing. Spotless in certainly another. Going above and beyond to make sure everything is immaculate will jot be overlooked by guests. Having a list to ensure nothing is missed helps ensure consistency. Once the cleaning has been completed, double check everything to make sure guests have nothing but good things to say.
Little amenities go a long way. Leave some complimentary bottles of water and a small snack available. Provide books, magazines, board games, cards, etc. Stock some extra charging cables, toothbrushes, feminine products, and anything else that a traveler might need, want, or forget to bring with them. Having this on hand will make the guests feel well taken care of and leave them impressed!
Small changes can result in increased business. Taking time to look after the details can mean the difference between a customer for life and a one time deal. Anyone considering a rental on Airbnb will certainly take the time to read past gust reviews, so go out of the way to make a positive impression every time and reap the rewards.
Providing a good array of photos and being completely honest about the listing is critical. After all, this is how most potential guests will decide where to stay. Saying there is a beautiful view, but having no windows is a fail. Saying it is within walking distance of local attractions is a real stretch if it's a far walk. Don't make things up to enhance the listing, instead, find all of the positives and ensure they are included in the description.
Be flexible about check in and check out times. Things happen; sometimes flights get delayed, a car gets a flat tire, people run into an old friend and lose time. Sometimes, flights are right on time, and there are no issues, resulting in an earlier than expected arrival. Don't be a stickler for times. Of course, guests should have the courtesy of letting their hosts know if something unplanned happens. If the unit is clean and ready, and guests show up ahead of the scheduled time, let them in.
No matter where guests are traveling from, and no matter the reason for their stay, most will appreciate information about the area and what's going on. Try to tailor the information to the guests, for instance, if they are traveling with children, they might be interested to know there will be a parade during their stay. If it's a couple, a wine tasting event might appeal. It only takes a few moments to gather the information.
Investing in a key-less entry system can save money and headaches over the long run. Lost or unaccounted for keys can dig into profits if locks need to be re-keyed. A key-pad provides the flexibility to give a new code to each guest and some even allow a code to be timed with an expiry date, much like the card locks on hotel room doors. If unable to be at the location when guests arrive, there is no reason to leave them waiting outside with a key-pad entry.
Clean is one thing. Spotless in certainly another. Going above and beyond to make sure everything is immaculate will jot be overlooked by guests. Having a list to ensure nothing is missed helps ensure consistency. Once the cleaning has been completed, double check everything to make sure guests have nothing but good things to say.
Little amenities go a long way. Leave some complimentary bottles of water and a small snack available. Provide books, magazines, board games, cards, etc. Stock some extra charging cables, toothbrushes, feminine products, and anything else that a traveler might need, want, or forget to bring with them. Having this on hand will make the guests feel well taken care of and leave them impressed!
Small changes can result in increased business. Taking time to look after the details can mean the difference between a customer for life and a one time deal. Anyone considering a rental on Airbnb will certainly take the time to read past gust reviews, so go out of the way to make a positive impression every time and reap the rewards.
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Find an overview of the benefits of becoming an Airbnb host, today. You can also get excellent Airbnb host tips at http://www.thehealthjournals.com now.
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