Friday, 28 February 2014

Facebook Marketing Tips That You'll Want To "Like"

By Helen Leventer


Facebook marketing is a great tool for small business owners to appeal to a larger audience while gaining feedback on goods or services. Because it's easier to respond directly to patrons, a relationship can be easily built. Read the tips in this article so you can use Facebook marketing to the best of your ability.

Integrate your Facebook page with your other campaigns. Place links to your Facebook page on your blog, website and in the signature of your professional emails. You should draw attention to your Facebook page by presenting it as a way to get access to exclusive content and more promotional offers.

If you're using Facebook to market, make sure you're also posting there! No one will visit a page which rarely ever has updated content on it. Don't overwhelm your followers, but be sure to post at least once per weekday so that people will often check back just to see what's going on.

If you have a follower complaining on your Facebook page, try your best to resolve the issue publicly. This will let others know that you are a reputable business and will handle all of your obligations. If you cannot resolve a dispute with a customer publicly, try handling it in private.

If someone posts on your wall, answer them. Doing so helps you develop a good reputation. You would not ignore phone calls, so why would you ignore Facebook posts?

Remember the audience you already have. Businesses sometimes concentrate so hard on getting additional followers that they forget the loyal followers they already have. For really great Facebook marketing results, it is important to attract an audience that knows it is respected. This will boost engagement and build your relationships.

Remember to respect your followers privacy when using Facebook to market your business. If someone sends you a glowing review through a private message, remember to ask their permission before making it public. They may have chosen to send you the message that way because they did not want to be publicly acknowledged.

Use tools to measure the power of your Facebook marketing. There are all sorts of tools out there these days to help give you an idea of how potent your Facebook marketing is. You could take a look at something like Sprout Social as a paid service or simply check out your Klout score to see if your efforts seem to be moving the needle.

Integrate your campaign across multiple platforms. You want your branding, your site's look and feel, to be consistent across your Facebook page, your website, your Twitter page, your YouTube channel, and so on. Consistent branding will make visitors feel more at home on all your business's advertising platform, and therefore encourage more use of all the platforms.

Because of the ability to use mixed-media posts, "share" and comment on pages, and create a dialogue between the patrons and the business, Facebook marketing is a powerful tool. Tapping into the power of Facebook can make it easier to appeal to a wider, more varied audience. Remember these tips for your benefit!




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