Friday 20 November 2015

Tips To Use When Acquiring Business Telephone Systems

By Mattie Knight


For most companies, the one thing that is most important item in their offices is telephone. Phones are nowadays the most used means of communication. They have largely reduced the time and cost of passing information from one person to another. Business telephone systems usually are not costly but their prices or cost will increase with any additional feature in the system.

For small or medium businesses there are several independent places that they can go and purchase their phone systems. If a firm approaches a BT, they will be advised to purchase BT system. Local dealers will recommend a firm to purchase Panasonic phones because they mostly deal with that type. The technology utilized by PC and telephones is quickly converging offering organization new and numerous applications that improves efficiency in the work environment.

Auto attendant is the first feature which generally acts as automatic receptionist. It basically takes receptionist place by presenting a list of options to callers. It can even allow callers dial party extension directly. The other feature is conferencing feature which is a feature that offers several extensions to link together enabling callers calling from different places to have a conversation.

Call logging will record all numbers dialed using individual extensions. Call barring is for barring people from calling out certain business numbers. Automated attendant will offer users several numbers to dial to get the correct extension or department. Conference calling should be a quality to consider the most. This is because some meetings will have to be made from the comfort of your office. The phone to be acquired should have efficient and reliable microphones and not forgetting speakers.

Automated directory will definitely allow users to search for a staff extension by dialing the first letters of that employee name. These telephones also have voice mail which stores messages in case the employee is not available to take the call. The next important feature is call hold. This is basically the potential to put on hold a call while the employee is on another line attending to other clients.

Link door lock to telephone using door system. There are also several tips one should put into consideration. Too many features and functionality will confuse the users and probably cost much more. Features are good when they can be regularly put to use. Features that cannot be used are not worth pay for. Look at the benefits the features will bring into your organization.

Try and understand the advantages of a certain phone system before purchasing it. Do not allow the salesmen talk you into purchasing a telephone that you have no idea how to operate just because it is the trending and most modern in the market. Buy phone structures that can easily be upgrade. To upgrade in this case means adding extra features to the structure.

Purchase phones that only require relatively small training. Training cost can be very expensive to a business especially if the business is small or starting. Consider if your staff can be able to reprogram phone extensions for various users by simply using or employing simple computer interface.

The best place to put an extension in an organization are, each office in the organization, conference room, warehouse floor, receptionist and public areas such as waiting rooms, entrance ways and hallways. Business in Vancouver BC know the benefits of utilizing such systems in their organizations.




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